The Business Information Worker II Certificate of Achievement provides students with skills in records management, collaboration software, presentation software, and QuickBooks. This secondary stage in the BIW pathway increases students' value and opportunities in multiple occupations, including but not limited to: office, business and executive administrative support, office supervision/coordination, small business support, retail sales, customer service and marketing support. Students completing this certificate will be equipped to take multiple Microsoft Office Specialist credential exams and become a QuickBooks certified user.

 A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

  1. Develop a solution to a business problem using the most appropriate business application software.
  2. Apply software tools to function effectively as a team member using collaborative web-based work spaces.
  3. Construct business presentations that are accurate, well-organized, and are appropriate to the audience and purpose.
  4. Develop accurate accounting reports using appropriate spreadsheet and accounting software.
  5. Organize customer service tasks using customer relationship management software.

This program is designed to be completed in months.

This program will cost if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with of debt.

License requirements:

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here:

This program has not passed standards established by the U.S. Department of Education. The Department based these standards on the amounts students borrow for enrollment in this program and their reported earnings. If in the future the program does not pass the standards, students who are then enrolled may not be able to use federal student grants or loans to pay for the program, and may have to find other ways, such as private loans, to pay for the program.

 Career Snapshot

Requirements for the Certificate of Achievement

Required Units: 19

Required Courses

  • ACCT 104A – Computerized Accounting – QuickBooks (3)
  • ACCT 010 – Bookkeeping–Accounting (4)
  • BIT 105 – Business Software–Microsoft Access (2)
  • BIT 109 – Business Software–Microsoft PowerPoint (2)
  • BIT 117 – Collaborative Web-Based Workspaces (1)
  • BIT 133 – Business Software–Microsoft Excel (2)
  • BIT 135 – Business Software – Customer Relationship Management (2)
  • MRKT 020 – Principles of Marketing (3)

Download Requirements

Earn an Associate of Science Degree With Your Certificate of Achievement

An AS Degree prepares you with the unique skills needed to enter a specialized career field. Earned in conjunction with a Certificate of Achievement, it will open up further opportunities for career advancement.

To earn your AS degree, you will need to complete the general education requirements for an AS degree in addition to the above listed Certificate of Achievement Requirements.

Download AS Degree Requirements

Catalog Year
This information reflects the information from the 2020-2021 catalog. If you have questions about a previous version, please review our Catalog Archives and/or speak with a Counselor.