Program Description

The curriculum prepares students for office positions such as receptionists, virtual receptionists, and information clerks. Employees in these types of positions respond to inquiries from the public, locate and provide information to other employees, coordinate electronic communications into and out of the office, maintain electronic calendars, monitor use of conference rooms, and look up customer information. A 

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

  1. Perform a variety of tasks in a business office setting including document processing, greeting visitors, handling telephone calls, using computer systems, and managing business records.
  2. Apply appropriate business software to complete tasks.
  3. Compute, record, and proofread records and reports; review files, records and other documents to obtain information.
  4. Function effectively as a team member using collaborative web-based workspaces.

This program is designed to be completed in months.

This program will cost if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with of debt.

License requirements:

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here:

This program has not passed standards established by the U.S. Department of Education. The Department based these standards on the amounts students borrow for enrollment in this program and their reported earnings. If in the future the program does not pass the standards, students who are then enrolled may not be able to use federal student grants or loans to pay for the program, and may have to find other ways, such as private loans, to pay for the program.

 Career Snapshot

Requirements for the Certificate of Achievement

Required Units:18

Required Courses

Semester I

  • BIT 011 – Business Document Processing (2)
  • BIT 025 – Survey of Computer Technology in Business (3)
  • BIT 106 – Business Software–Introduction to Microsoft Office System (3)
  • BIT 107 – Business Software–Windows (1)

Semester II

  • BIT 108 – Microsoft Outlook and Productivity Tools (1)
  • BIT 115 – Business Records Skills (1)
  • BIT 117 – Collaborative Web-Based Workspaces (1)
  • BIT 122 – Internet Research for Business (1)
  • BIT 128 – Business Software-Microsoft Word (2)
  • BUS 112 – Business English (3)

Download Requirements

Earn an Associate of Science Degree With Your Certificate of Achievement

An AS Degree prepares you with the unique skills needed to enter a specialized career field. Earned in conjunction with a Certificate of Achievement, it will open up further opportunities for career advancement.

To earn your AS degree, you will need to complete the general education requirements for an AS degree in addition to the above listed Certificate of Achievement Requirements.

Download AS Degree Requirements

Catalog Year
This information reflects the information from the 2020-2021 catalog. If you have questions about a previous version, please review our Catalog Archives and/or speak with a Counselor.